How long will it take to receive my order?

Orders are placed within 1-2 business days of receipt. You can expect to receive your order within 12-14 days. All orders are shipped by UPS Ground service. Express shipping is possible, however, it is more expensive. Please contact us for exact cost.

What if I am not satisfied with my order?
Simply contact us within 7 days via e-mail and we will reply with return/refund information.. (No questions asked).Your satisfaction is 100% guaranteed.

Do I need a Paypal account to make a purchase?
No, you do not have to have a PayPal account although you will be given an option to sign up for one upon checkout if you wish to do so.

What are your products made of?

Alabastrite
Alabstrite is a stone-based material which can be intricately molded producing great detail and will allow paint to adhere. These items may be cleaned by dusting, however, they should not be washed with water as they are painted with water soluble paints.

Bone China
White clay with bone ash added. Bone ash content must be at least 25% by U.S. guidelines. Fired at 1800 degrees. The translucent material is finished with a glaze or underglaze (matte). Lighter, stronger, more expensive than porcelain.

Porcelain
Fine ground white clay, molded and fired in an oven for eight hours at 1200 degrees. Finished with a glazed, underglazed or "bisque" finish. Glazing produces a high gloss; underglaze produces a matte finish. Bisque is a matte finish without glaze. After finishing, the item is "cooked" for six hours at 800 degrees.

Patchwork Items
Unique fabric or paper prints are applied to the surface of pf porcelain, dolomite or polyresin items. After application, 12 layers of lacquer are added and the item is hand polished to a high gloss between each layer.

Hong Tze
To closely emulate a special stone found in China which is known for its deep red color, these items are created using an alabastrite polyresin. Hong Tze pieces are highly polished, further bringing out the intense, deep red color.

Frosted Acrylic
Acrylic items are given the French Lilac process, (used on glass), to achieve the distinctive drama and look of frosted glass without the weight.

Dolomite
A magnesia-rich, sedimentary rock resembling limestone, dolomite is either gray, pink or white in color.

Is my information secure?
Yes, your information is completely secure A Finer Gift limits access to personal information to those employees of A Finer Gift and its affiliates who need it to fulfill their business responsibilities. Your credit card information is also secure so that you may shop with confidence.

How can I order a personalized book?
Just select the book you are interested in and then click on the book order form in the information box. Just complete the requested information for your selected book and then click on the submit button. You can then proceed to check out to complete the payment process for your book.

How may I qualify for a free gift?
When you sign up for an account, just subscribe to our newsletter by checking the newsletter box.. You will then be entered in our monthly raffle from which a name will be picked at random. (Winners will only be eligible to win again after a six month period).

Do you offer gift certificates?
Yes, we now offer Gift Certificates through PayPal.

How can I order by mail?
Simply click on the Mail Order Form in the information box and print it out. Complete all of the information and submit your check or money order for the total amount including shipping, etc. and mail it to us. Your order will be processed as soon as check clears.

How can I contact you with additional questions?
Please feel free to contact us at any time via e-mail or by clicking on the Contact Us button on our homepage and submitting your inquiry.
You may also contact us at:
Tel. # (917) 754-4141 or 1-800-870-5425